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Changing your email address and password

Update the email address you sign in with, and change your password, from the Account Info screen.

This guide covers two related tasks in dlvr.it: updating the email address you sign in with, and changing your password. Both live on the same Account Info screen.


Before you begin: open Account settings

  1. In the top-right corner of dlvr.it, click your profile avatar or email address.


  2. In the dropdown menu, choose Account Settings.

    dlvr.it account menu with Account Settings, Support and Sign Out


  3. In the left sidebar, make sure Account Info is selected. You will see the Email and Password rows used below.


Part 1: Change your email address

  1. On the Account Info screen, find the Email row and click Change email.

    Account Info screen showing the Email row and Change email button


  2. The email field becomes editable and Cancel and Save changes buttons appear. Clear the current address.

    Email field in its editable state with Cancel and Save changes buttons


  3. Type your new email address.

    A new email address entered in the field


  4. Click Save changes.


  5. A green Account updated banner confirms the change, and your new address now shows next to Change email.

    Account updated banner with an Email not verified notice

Verify your new email
dlvr.it marks the new address as “Email not verified.” Click Resend email verification, then open the message from dlvr.it and follow the link. Until you verify, service alerts (for example, when a feed breaks) may not reach you.


Part 2: Change your password

  1. On the Account Info screen, find the Password row and click Change password.

    Account Info screen showing the Password row and Change password button


  2. A New Password field appears. Enter a new password. It must be at least 8 characters and include at least one number and one symbol.

    New Password field with the character requirement helper text


  3. Re-enter the same password in the Confirm new password field.

    Confirm new password field with Cancel and Save changes buttons


  4. Click Save changes.

Result
Your password is updated and the change form closes. Use the new password the next time you sign in.


Troubleshooting

  • No verification email? Check your spam folder, then click Resend email verification on the Account Info screen.

  • Password rejected? Make sure it is at least 8 characters with one number and one symbol, and that both fields match.

  • Note: Changing your email also changes the address you use to sign in.

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