Every Facebook user has a personal profile. But dlvr.it can only connect to Facebook Pages — not personal profiles or professional profiles. If you're having trouble connecting, it's worth taking a moment to confirm which type of account you're working with.
In this article
How to find your Pages and profiles
What's the difference between a Page and a profile?
How to tell which type of account you have
1. How to find your Pages and profiles
The quickest way to see all of your Facebook accounts in one place:
Log into Facebook
Click your avatar in the top right corner
Click See all profiles
📸 [Screenshot: Facebook top-right corner showing the avatar menu with "See all profiles" highlighted]
This will show you all of your profiles and Pages together. If you don't see a Page listed here, it could mean:
You don't have a Facebook Page — you may only have a personal or professional profile
You're logged into the wrong Facebook account — log out and sign back in with the correct email address
Your profile doesn't have Admin access to the Page — check out our guide on Facebook admin settings for help with this
2. What's the difference between a Page and a profile?
Here's a quick summary:
| Can connect to dlvr.it? |
Facebook Page | Yes |
Personal profile | No |
Professional profile | No |
Every Facebook user starts with a personal profile. From there, you can create a Facebook Page or convert your profile into a professional profile — but you cannot convert a profile directly into a Page.
Important: dlvr.it only supports Facebook Pages. Personal profiles and professional profiles cannot be connected due to Facebook API restrictions.
For more detail on what you can do with each account type, see Facebook's guide to profiles and Pages.
3. How to tell which type of account you have
Go to your Facebook account and look at the Intro section in the left sidebar, just below your name. Here's what each account type looks like:
Facebook Page
The Intro section will show the word "Page" along with the Page category (for example, "Page · Software").
📸 [Screenshot: Facebook Page Intro section with the word "Page" and the category label visible — draw an arrow pointing to this label]
Personal profile
A personal profile won't show the word "Page." Instead, you'll see a Friends tab in the navigation bar across the top of the profile.
📸 [Screenshot: Personal profile showing the Friends tab in the navigation bar — draw an arrow pointing to the Friends tab]
Professional profile
A professional profile won't show "Page" or a "Friends" tab. Instead, the Intro section will show the word "Profile" along with a creator or professional category (for example, "Profile · Digital creator").
📸 [Screenshot: Professional profile Intro section showing the word "Profile" and a category label — draw an arrow pointing to this]
Once you've confirmed you have a Facebook Page, head back to dlvr.it to connect it. Need help with the connection process? See our guide: Connecting your Facebook Page to dlvr.it.
Still not sure what you're looking at? Reach out to our support team and we'll help you figure it out.