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My RSS feed works in a browser but times out in dlvr.it

Is your RSS feed timing out in dlvr.it but loading fine in your browser? This guide helps you diagnose whether the problem is a slow server or a blocked connection — and how to fix it.

If dlvr.it is showing a timeout error for your feed but the feed loads fine when you open it in a browser, the two most likely causes are different — and easy to tell apart.


Step 1: Diagnose the problem

Open your feed URL directly in a web browser and note how it responds:

📸 [Screenshot: dlvr.it feed log showing a timeout error next to a feed entry — highlight the error message]

If the feed loads quickly in your browser: The feed itself is working fine. The issue is likely that dlvr.it's servers are being blocked by your feed's host. Jump to Fix: Unblock dlvr.it below.

If the feed loads slowly in your browser: The problem is with the server hosting the feed — it's taking too long to respond for everyone, not just dlvr.it. Jump to Fix: Slow server below.


Fix: Unblock dlvr.it

If your feed loads fast in a browser but times out in dlvr.it, the host server is likely blocking dlvr.it's requests. The most reliable fix is to whitelist dlvr.it using its user agent string.

Option 1 — Whitelist by user agent (recommended) Configure your server to allow requests from:

dlvr.it/1.0 (+http://dlvr.it/)

This is the most stable long-term solution, since the user agent string doesn't change.

Option 2 — Whitelist by IP address If your setup requires IP-based filtering, you can whitelist:

54.213.123.74

This IP address is subject to change. We recommend using the user agent string instead wherever possible.

Using Cloudflare? If your site is protected by Cloudflare, you'll need to create a custom security rule to allow dlvr.it through. See our guide: Cloudflare: Allow dlvr.it to access your RSS feeds.


Fix: Slow server

If the feed is slow or unresponsive in a browser too, the issue is with the server hosting the feed — not dlvr.it. In this case:

  • Contact the feed's host or server administrator and let them know the feed is responding slowly

  • If you control the server, check for performance issues, high load, or misconfigured caching

  • Once the server is responding reliably, dlvr.it will be able to fetch the feed normally


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Still stuck? Reach out to our support teamwith your feed URL and the error you're seeing — we'll help you track it down.

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